Perspective
Hired to help, not to replace
Is the AI employee after your front desk's job? No. It's after their worst hours. What Quincer takes off human plates, what humans keep, and how every escalation lands with full context.
Product
The inbox that answers itself
Email is where leads go to die. A love letter to the most neglected channel, and what happens when [email protected] replies in 38 seconds at 2 AM, in your voice, threaded correctly.
Perspective
Stop buying software. Start hiring.
A chatbot is a feature you configure. An AI Digital Employee is a hire, with a job description, a shift that never ends, and a monthly performance review it writes itself.
Playbooks
The agency's new product line: managed AI workforces
Project revenue ends when the project does. Here's how agencies and MSPs package AI Digital Employees as a managed service, and why the monthly ROI report renews the retainer for you.
Playbooks
Your website is your busiest sales rep, and it's asleep on the job
It works every shift, talks to more prospects than anyone you've hired, and never asks for commission. It also snores through your best leads at 11pm. Let's wake it up.
Product
We killed the chat bubble. Here's what we replaced it with.
For fifteen years the little bubble in the corner had exactly one job: wait. We thought your website deserved a coworker, not a doorbell.
Engineering
We tried to break our own AI
Barge-in handling, background noise, gibberish, prompt injection, mid-sentence language switches. We locked ourselves in the QA lab and threw chaos at Quincer's voice and chat agent. Here's what happened.
Playbooks
Speed-to-lead is a contact sport
The first business to respond usually wins. Not the best product, not the slickest demo. The one that said hello first. Here's why the clock starts the second someone fills out a form.
Playbooks
50 languages, zero hold music
Airports, foundations, regulators: the high-traffic informational sites that answer the same 40 questions ten thousand times a day. Quincer deflects the flood, routes the rest, and escalates anything that actually needs a human.
Playbooks
From "just browsing" to booked demo
Spoiler: the person who says "just browsing" is usually your hottest lead. They've done the research. They know what they want. They just needed someone to ask the right questions.
Playbooks
The front desk that never takes a lunch break
Your front desk staff are wonderful, tireless, and currently fielding their fourteenth "do you take Delta Dental" call of the day. There is a better use of their talents.
Product
Quincer can now answer the phone
Someone dials your number. Instead of hold music and a menu tree, they get your Quincer agent: same persona, same knowledge, same handoff. Just a different way in.
Product
Texting a robot that actually texts back
Two-way SMS is live. Text your business number, get a real answer, get qualified, get booked. Not "your message has been received." An actual conversation that moves.
Playbooks
What happens when someone calls at 2am
After hours is when your competitors go dark and your highest-intent prospects show up. One overnight: chat, SMS, phone call, all handled, all booked. You wake up to meetings.
Playbooks
What's a BANT score, and why is yours climbing in real time?
Budget, Authority, Need, Timeline. Four signals, one score, and Quincer is tracking all of them as the conversation happens. Here's how a stranger becomes a Hot lead before the chat ends.
Product
Personas: one engine, many disguises
The same Quincer runtime powers a confident SaaS closer, a calm airport info desk, and a warm dental receptionist. What changes is the hat. Everything that actually works stays exactly the same.
Product