M
MyCompanyOutdoor retail · posted 5h ago
Summer Trail Sale: 20% off all packs and boots through Sunday. In store and online.
Facebook, Instagram, WhatsApp: same persona, same knowledge base, same sales playbook as your site. Pre-approved templates handle WhatsApp's 24-hour window. Negative comments get a private-reply DM pivot, not a public thread.
DMs arrive at all hours, in every language. By the time someone opens the inbox, the buyers who messaged at midnight have moved on.
A complaint under your best-performing post sits public while your team sleeps, and every prospect who scrolls past reads it.
Miss WhatsApp's 24-hour reply window and the conversation is over, unless you have pre-approved Message Templates ready to reopen it.
The same agent that runs your site, or a social-only hire with no website embed at all.
Replies to Facebook, Instagram and WhatsApp DMs and comments in the visitor's language. Positive comments get a thank, honest questions get an answer, and negative ones pivot to a Private Reply DM, never a public thread. Hands off to your team when escalation is warranted.
HireEvery DM conversation gets scored for intent, contact details get captured, and hot leads land with your team, with the conversation written back to your CRM so social stops being a black hole in the pipeline.
HireWatch the same AI Social Agent clear an Instagram DM, a Facebook question and a WhatsApp message: same persona, same knowledge base, one after another.
Put an agent on your inboxComments on your Facebook and Instagram posts get answered under your brand name, and when a thread shouldn't live publicly, Quincer pivots to a Private Reply DM automatically.
Hire an AI Social AgentOne inbox, one persona. The bot replies in the visitor's language, hands off to your team when escalation is warranted, and writes the conversation back to your CRM.
Positive comments get a thank. Honest questions get an answer. Negative or sensitive comments get a Private Reply API DM so it never lives publicly. Same rule on Facebook Pages and Instagram.
Pre-approved templates handle the 24-hour reply window automatically. Quincer picks the right template based on intent and tone.
Pick the social-only path at signup. You can run Quincer purely on your social channels with no website embed at all.
Same knowledge base and sales playbook on social as on your site: a DM answer never contradicts your website chat.
Sensitive threads get handed to a human with the full conversation attached. The agent escalates, it never improvises in public.
Every channel below maps to a shipped surface. No roadmap smoke.
DM leads write back to your CRM, hot threads post to Slack or Teams for a human Take Over, and bookings land on the real calendar, part of 21 connectors and counting.
Hire an AI Social Agent for your inbox, website optional. Start free. No credit card, 14-day trial, cancel anytime.