One tap in the widget and your visitor is on a real-time voice call with the same persona, knowledge base and integrations as text chat. Bring your phone number, or use Quincer's gateway, and the same agent answers it, 24/7.
And it's the channel most practices, firms and clinics cover the worst.
Evening and weekend callers, often the most urgent ones, hit voicemail and call the next practice on the list.
Reception juggles the phone, the waiting room and the schedule at once. Routine booking calls eat the hours that patients in the room deserve.
Returning patients and clients re-explain who they are on every call, because nothing remembers the last conversation.
Built for medical, dental, vet, legal and every practice where the phone is the front door, with guardrails that never give clinical or legal advice.
Answers every inbound call in seconds (hours, services, insurance and intake questions) and recognizes repeat callers by caller-ID, picking up where the last conversation left off. Covers nights, weekends and the lunch rush.
HireBooks, reschedules and confirms on your real calendar (Calendly, Google Calendar or Outlook) while the caller is still on the line. No callback queue, no double-booking, no back-and-forth.
HireThe phone rings after hours. The AI Receptionist answers, recognizes the returning patient by caller-ID, talks it through in real time (interruptions welcome) and books the appointment on the real calendar before hanging up.
Put someone on the phonesxAI Grok Realtime, OpenAI Realtime, Google Gemini Live. Pick the voice that fits your brand. Real-time barge-in means callers can interrupt the agent the way they'd interrupt a person.
Hook a phone number to Quincer's gateway via SIP or PSTN. Quincer answers, qualifies, books, and hands off to a teammate when the conversation deserves a human.
Mobile callers are recognized by caller-ID. Quincer remembers who they are, what they bought, what they asked about last time. Fail-closed: no caller-ID, no memory leak. Available on Growth and up.
Appointments land in Calendly, Google Calendar or Outlook while the caller is still on the line: booked, rescheduled, confirmed and followed up.
Nights, weekends and holidays are covered in the caller's language. The calls your voicemail used to lose become booked appointments by morning.
The agent never gives clinical or legal advice. Sensitive topics escalate straight to a human, and a licensed teammate can take over a live call from the Live Conversations page.
In-widget voice is one tap from any chat. Inbound phone rides your existing number. Both run the same persona, knowledge and memory, and voice is an opt-in add-on on every plan, metered or bring-your-own-key.
Bookings on the real calendar, leads in the CRM, transcripts in Slack or Teams, part of 21 connectors and counting.
One agent for chat, voice and phone: same persona, same knowledge, same memory. Start free. No credit card, 14-day trial, cancel anytime.